Your Privacy Is Important to Us.

Introduction

At The Bridge Homeless Recovery Center [Bridge Steps], we prioritize the trust and safety of all our clients, donors, volunteers, and website visitors. As a homeless shelter, we understand the critical nature of confidentiality and have established this Privacy Policy to demonstrate our unwavering commitment to your privacy.

Information Collection

  1. General Visitors: We log general data, such as the domain from which you access the internet, the time of your visit, and the referral site. This is to improve user experience and doesn't identify individual users.

  2. Website Interactions: Personal details are only collected when you voluntarily submit them, such as through contact forms or donations. This might include your name, email address, and phone number.

  3. Cookies: We use cookies to enhance user experience on our site. You can adjust your browser settings to decline cookies, but some site features might not function as a result.

Use of Information

All collected information is used to:

  1. Better understand and serve our visitors and beneficiaries.

  2. Respond to inquiries, feedback, or emergencies.

  3. Notify you about updates or changes to our services.

  4. Seek feedback or support for our shelter activities.

Confidentiality

Understanding the sensitive nature of homelessness and related challenges, we strictly uphold:

  1. Non-Disclosure: We never sell, trade, or disclose any personal information without explicit consent, unless mandated by law.

  2. Shelter Operations: Any personal details shared within the context of seeking shelter, support, or other services remain strictly confidential and are handled with the utmost sensitivity.

Security

Your data's security is paramount:

  1. We use industry-standard encryption for sensitive data.

  2. Only authorized personnel access the data, and they're trained in maintaining confidentiality.

 Donor Communication and Rights

  1. Text/SMS Communications: Donors who provide their mobile number may receive updates, acknowledgments, or urgent messages via text. Standard messaging rates might apply. Donors can opt-out of text communications at any time by replying "STOP" to any message.

  2. Opting Out: Any donor can opt-out of receiving communications from Bridge Steps including print, electronic communications, or text messages, by unsubscribing via an email, replying "STOP" to text messages, or contacting us.

  3. Donor Bill of Rights: We proudly support the Donor Bill of Rights, developed by the Association of Fundraising Professionals, ensuring that philanthropy is practiced with respect, honesty, and integrity.

External Links

Our website may link to external sites. While we aim to curate these links carefully, we can't vouch for their content or privacy policies.

Updates & Changes

We might update this policy periodically. It's advisable to revisit this page occasionally to stay informed.

Contact

You can choose to opt out of communications, inquire about your data, or ask any related questions. Contact us at info@bridgehrc.org or 214-670-1110